Elio — Privacy Policy

Last updated: 30 June 2026

Elio (“the app”, “we”) is a fictional AI companion app for adults. This policy explains what data the app processes, why, and your choices. Elio is designed to keep your data on your device as much as possible.

1. Who this applies to

Elio is intended only for users aged 18 and older. We do not knowingly collect data from anyone under 18.

2. Data we process

• Conversation content — the messages you write and the companion’s replies. Stored locally on your device. To generate AI replies, your recent messages and the persona you configured are sent to our backend, which relays them to our AI processor (OpenAI) to produce a reply. They are not used to identify you.
• Voice audio — during a voice call your speech is transcribed on-device by Apple’s speech recognition. To produce the companion’s spoken voice, reply text is sent to our voice processor (ElevenLabs). Generated audio is stored locally.
• Generated media — AI-generated images are stored locally on your device.
• Identifiers — an app-generated session identifier and, if you enable push notifications, your device push token, used only to deliver app functionality.
• Profile & settings — the name and preferences you enter, stored locally.

3. What we do NOT do

• We do not track you across other apps or websites, and we do not use advertising identifiers.
• We do not sell your personal data.
• We do not require an account, email, or real-world identity to use the app.

4. Third-party processors

To provide AI features we use: OpenAI (chat replies and image generation) and ElevenLabs (text-to-speech). Content sent to them is limited to what is needed to produce a reply, voice, or image. Their handling of data is governed by their own privacy policies.

5. Storage & retention

Your conversations, memories, settings and generated media are stored on your device. Requests to our backend are processed transiently to generate a response and are not used to build a profile of you. You can erase everything at any time (see “Your choices”).

6. Security

Network requests use HTTPS/TLS. Generated media on your device is written with iOS file protection. You can enable an in-app passcode and biometric lock for your conversation history.

7. Your choices

• Delete everything — Settings → Delete Account permanently erases your local conversations, memories, generated media, passcode, and settings, and asks our backend to forget your session.
• Notifications — you can disable notifications in iOS Settings at any time.
• Report content — touch and hold any message to report an objectionable AI reply.

8. Changes

We may update this policy; material changes will be reflected by the “Last updated” date above.

9. Contact

Questions about privacy: claudepro1t2a@outlook.com.